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Cancellation Policy

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Cancellation, Rescheduling, Refund & Weather Policy

At Black Tip Charters, we strive to provide a safe, enjoyable, and reliable experience for every guest. By confirming your reservation, you acknowledge and agree to the following policies:

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Cancellation Policy

  • Cancellations made 48 hours or more prior to the scheduled charter departure date and time will receive no penalty.

  • Cancellations made within 48 hours of the scheduled charter departure are non-refundable and will be charged in full.

  • Failure to arrive for your scheduled charter (“No Show”) will result in a full charge of the charter amount.

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Rescheduling Policy

  • Reservations may be rescheduled at no additional cost when requested 48 hours or more before the scheduled charter date and time.

  • Rescheduling requests made within 48 hours of the scheduled charter will be subject to a 20% rescheduling fee, based on availability.

  • Only one complimentary reschedule may be permitted per reservation.

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WEATHER & SAFETY POLICY

The safety of our guests and crew is our highest priority.

Black Tip Charters reserves the right to cancel, delay, shorten, reschedule, or modify any charter due to unsafe or unsuitable conditions, including but not limited to:

  • strong winds

  • rough seas

  • heavy rain or storms

  • mechanical issues

  • government or port authority restrictions

  • any other safety concern at the sole discretion of Black Tip Charters or the vessel captain

Weather and safety decisions are made exclusively by Black Tip Charters and the vessel captain.

If Black Tip Charters cancels a charter due to weather, sea conditions, or safety-related reasons, guests will have the option to:

  • reschedule to another available date, or

  • receive a full refund

Please note that ocean conditions such as wind, waves, rain, or moderate chop do not automatically qualify for cancellation or refund if the captain determines the charter can operate safely.

If a guest chooses to cancel due to weather concerns while the charter is still approved to operate, standard cancellation policies will apply.

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Cruise Ship Guests

  • Guests arriving by cruise ship will not be charged if their ship is unable to dock due to weather, port restrictions, or official cruise line decisions.

  • If the ship docks as scheduled and the guest does not arrive for the charter, standard cancellation and no-show policies will apply.

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Arrival & Departure

  • Guests are required to arrive at least 10 minutes prior to departure time.

  • Charters depart promptly at the scheduled time.

  • Late arrivals may result in reduced charter time or cancellation without refund, depending on scheduling availability.

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Agreement

By booking with Black Tip Charters, you acknowledge and agree to this Cancellation Policy.

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Refund Processing

Approved refunds may take 5–10 business days to appear, depending on your bank or card issuer.

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Contact

For cancellations or rescheduling requests, please contact:

Black Tip Charters
Email: info@blacktipcharters.ky
Phone: +1(345)325-0622

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