Privacy Policy

PRIVACY POLICY

Black Tip Charters

Effective Date: March 12, 2019

At Black Tip Charters, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a booking, or join us on the water.

By using our services, you agree to the practices described below.

Information We Collect

We collect only the information needed to provide you with a safe and seamless charter experience.

Information you provide to us:

Name
Email address
Phone number
Billing and contact details
Booking details and special requests
Payment information (processed securely via trusted providers)

Information collected automatically:

Device and browser type
IP address
Pages visited on our website
Cookies and basic usage data

How We Use Your Information

We use your information to:

Confirm and manage your bookings
Communicate important trip details and updates
Provide customer support before, during, and after your charter
Process payments and refunds securely
Improve our services and website experience
Comply with legal, safety, and regulatory requirements

We do not sell, rent, or trade your personal information.

Payments & Security

Your payment security is important to us.

All payments are processed through secure, credit card terminal
We do not store full credit card numbers or CVV codes on our systems
Sensitive payment data is encrypted and handled in compliance with industry standards

Sharing Information

We only share your information, when necessary, such as:

With our crew and staff to fulfill your booking
With payment processors to complete transactions
When required by law or legal authorities
To protect the safety of our guests, crew, or operations

Cookies & Website Experience

Our website uses cookies to improve your experience, including:

remembering preferences
improving site performance
understanding how visitors use our website

You may disable cookies in your browser settings, though some features may not work as intended.

Data Protection

We take reasonable steps to keep your information safe and secure, including administrative, technical, and physical safeguards.

While we work hard to protect your data, no online system can be guaranteed 100% secure.

Data Retention

We keep your information only as long as necessary to:

complete bookings and services
meet legal and tax requirements
resolve disputes if they arise
maintain business records

After that, information is securely deleted or anonymized.

Your Privacy Rights

You may request to:

access your personal information
correct inaccurate information
request deletion (where legally allowed)
opt out of promotional communications

To make a request, simply contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

We do not knowingly collect personal data from children under 18 without parental or guardian consent. Parents or guardians are responsible for any minors participating in charters.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Black Tip Charters
Email: info@blacktipcharters.ky
Phone: +1(345)325-0622

By using our website or booking a charter, you acknowledge that you’ve read and agree to this Privacy Policy.