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Frequently asked questions
General
Your charter includes a private boat, licensed captain and crew, fuel, safety equipment, water, sodas, local beer and a cooler with ice.
We recommend bringing:
Towels
Non-Spray Sunscreen (reef safe)
Hats
Sunglasses
Cash for gratuity and/or onshore stops
You are welcome to bring any additional food or beverages.
Yes, snorkeling gear (masks & fins) and safety equipment are provided for all guests.
Yes — children are absolutely welcome! Our charters are family-friendly and suitable for guests of all ages. Safety is always our top priority, and children must be supervised by an adult while on board.
Yes. Free cancellation or rescheduling is available if done 48 hours or more before your trip. Changes within 48 hours may be subject to fees.
Cancellation Policy
Cancellations made 48 hours or more prior to the scheduled charter departure date and time will receive no penalty.
Cancellations made within 48 hours of the scheduled charter departure are non-refundable and will be charged in full.
Failure to arrive for your scheduled charter (“No Show”) will result in a full charge of the charter amount.
All trips are private, meaning your group will have exclusive use of the boat.
We recommend booking in advance, especially during peak season (November–May) and holiday periods, as availability can fill up quickly.
Yes. Stingray City Sandbar is a shallow, controlled sandbar where stingrays are accustomed to human interaction. It is safe and suitable for all ages when instructions are followed.
If conditions are unsafe, we will cancel, delay, or reschedule your trip. If we cancel due to weather, you may choose a full refund or a new date. If the charter is safe to operate, it will run as scheduled.
Moderate alcohol consumption is permitted for adults; however, safety is always our top priority. The captain reserves the right to limit or prohibit alcohol at any time. Please note that glass bottles are not allowed on board.
We accept Visa and Mastercard only. A valid card is required to secure bookings.
Our Half-Day Charters typically visit 2–4 stops, while Full-Day Charters offer additional time and flexibility to explore more of Grand Cayman’s top attractions. Popular stops may include:
Stingray City — a world-famous sandbar with friendly southern stingrays
Starfish Point
Snorkeling at Coral Gardens, the Barrier Reef, or Rum Point Reef
Bioluminescence Bay (evening charters)
For charters of 4 hours or longer, guests also have the option to stop for lunch at Kaibo or Rum Point.
Gratuity is not included, but is always appreciated for excellent service. A customary gratuity is 10–20% of the charter price. Tips may be given directly to the captain at the end of your trip, or you can let the captain know if you would prefer to add gratuity to your card payment.
Our charters depart from the Cayman Islands Yacht Club in West Bay (Dock B9).
Additional pickup locations are available for an extra fee:
Camana Bay — $50 USD
Kaibo — $75 USD
Please help us protect Cayman’s marine environment by following all marine park rules:
Do not touch, stand on, or damage coral reefs
Be respectful when interacting with wildlife — no chasing, grabbing, or harassing animals
Do not remove starfish or other marine life from the water— removing them from the water is prohibited by law
Do not collect coral, shells, or marine creatures
No littering or dumping anything into the ocean
Use reef-safe sunscreen whenever possible
Follow all instructions from your captain and crew while in protected marine areas.
These rules help preserve Cayman’s reefs and marine life for future generations.
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